Skip to main content
offr

Help CenterFor suppliers

Messages

Overview

Communicate directly with the other side through offr. The thread opens once either side writes.

How to Message

From a Bid

  1. Go to your listing dashboard
  2. Click 'View Bids'
  3. Find the agent you want to message
  4. Click 'Message'
  5. Type your message
  6. Click 'Send'

From Your Dashboard

  1. Go to Dashboard → Messages
  2. Click 'New Message'
  3. Select the agent
  4. Type your message
  5. Click 'Send'

What to Ask

Good Questions

  • What's your experience in this area?
  • How do you market properties?
  • What's your typical timeline?
  • Can you provide references?
  • What makes you different from other agents?

What NOT to Ask

  • Don't ask for personal contact details
  • Don't discuss price expectations
  • Don't share sensitive personal information

Response Times

Agents typically respond within:

  • Business hours: 2-4 hours
  • After hours: 24 hours
  • Weekends: 24-48 hours

Notifications

You'll receive notifications when:

  • An agent sends you a message
  • You receive a reply to your message

Notification Settings

  1. Go to Dashboard → Settings → Notifications
  2. Choose your preferences:
    • Email notifications
    • Push notifications
    • SMS notifications

Tips

Be Professional

  • Use clear, professional language
  • Be specific about your questions
  • Respond promptly

Keep it on Platform

  • All communication should stay on offr
  • This protects both you and the agent
  • Creates a record of your conversations

Related Articles