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Help CenterGeneral

Account Settings

Overview

Manage your account settings, preferences, and personal information.

Accessing Settings

  1. Click your profile icon (top right)
  2. Click 'Settings'

Profile Settings

Personal Information

  • Name: Your full name
  • Email: Your email address
  • Phone: Your phone number

Changing Email

  1. Click 'Edit' next to email
  2. Enter new email
  3. Verify new email
  4. Save changes

Changing Password

  1. Click 'Change Password'
  2. Enter current password
  3. Enter new password
  4. Confirm new password
  5. Save changes

Notification Preferences

Email Notifications

  • New bids received
  • Messages from agents
  • Listing status changes
  • Marketing emails

Push Notifications

  • New bids received
  • New messages
  • Important updates

Privacy Settings

Data Export

Download all your data:

  1. Go to Settings → Privacy
  2. Click 'Export Data'
  3. Wait for email with download link
  4. Download within 24 hours

Account Deletion

Delete your account:

  1. Go to Settings → Privacy
  2. Click 'Delete Account'
  3. Confirm deletion
  4. Account is soft-deleted for 30 days
  5. After 30 days, permanently deleted

Security Settings

Two-Factor Authentication

Add extra security:

  1. Go to Settings → Security
  2. Click 'Enable 2FA'
  3. Scan QR code with authenticator app
  4. Enter verification code
  5. Save backup codes

Active Sessions

View and manage active sessions:

  1. Go to Settings → Security
  2. View active sessions
  3. Click 'Log Out' to end a session

Agent-Specific Settings

Service Areas

Set the areas where you want to receive listing notifications:

  1. Go to Settings → Service Areas
  2. Add suburbs
  3. Save changes

Licence Information

Update your licence details:

  1. Go to Settings → Licence
  2. Update information
  3. Upload new licence if needed
  4. Save changes

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